Revised December 29, 2022
Purpose and Scope
Thank you for choosing to be part of our community at John B. Sanfilippo & Son, Inc. (“Company”, “we”, “us”, or “our”). We are committed to protecting your personal information.
This Privacy Policy (“Privacy Policy”) applies to information collected through our main website and all other Company websites or applications (such as Fisher Food Service, Fisher Nuts, Orchard Valley Harvest, Squirrel Brand, Just The Cheese, and Southern Style Nuts), and any related services, sales, marketing or events (we refer to them collectively as our “Sites“).
We take your privacy very seriously. In this Privacy Policy, we describe what information we collect about you, how we use it, and what rights you have in relation to it. If there are any terms in this Privacy Policy that you do not agree with, please discontinue use of our Sites.
Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we treat it. If you do not agree with our Privacy Policy, your choice is not to use our Sites. By interacting with our Sites, you agree to the collection and use of your personal information in accordance with Privacy Policy.
Changes to this Privacy Policy
This Privacy Policy may change from time to time. Your continued interaction with our Sites and use of our services after we make changes is deemed to be acceptance of those changes, so please check the Privacy Policy periodically for updates.
TABLE OF CONTENTS
- WHAT INFORMATION DO WE COLLECT?
- HOW DO WE USE YOUR INFORMATION?
- WILL YOUR INFORMATION BE SHARED WITH OR SOLD TO ANYONE?
- DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
- WHAT ARE YOUR PRIVACY RIGHTS?
- CONTROLS FOR DO-NOT-TRACK FEATURES
- HOW LONG DO WE KEEP YOUR INFORMATION?
- HOW DO WE PROTECT YOUR INFORMATION?
- DO WE COLLECT INFORMATION FROM MINORS?
- OTHER WEBSITES
- RESIDENTS OF THE EU
- DO WE MAKE UPDATES TO THIS POLICY?
- HOW CAN YOU CONTACT US?
1. WHAT INFORMATION DO WE COLLECT?
In Short: We collect several types of information from and about users of our Sites, including information that personally identifies you.
Information You Provide to Us
When you request information about our products or services, or contact us, we collect information that personally identifies you or is linked or reasonably linkable to you (“Personal Information”). Examples of this Personal Information include your name, address, email address, telephone number, and IP address.
Name and Contact Data. We collect Personal Information such as your first and last name, email address, postal address, phone number, and other similar contact data.
Credentials. We may collect passwords, password hints, and similar security information used for authentication and account access.
Other Information You Provide. We collect other Personal Information you may provide to us when you communicate with us.
The Personal Information that we collect depends on the context of your interactions with us and our Sites, the choices you make and the products and features you use.
Information We Collect Automatically
Information automatically collected
In Short: We may automatically collect some information such as your IP address, browser, and device characteristics when you visit our Sites.
As you navigate through and interact with our Sites, we automatically collect information about you and your use of our Sites, such as information from the device you use when you interact with our Sites, including device or other unique identifiers, operating system, browser type and version, language preferences[1], webpage or application views, date and time of webpage(s) viewed, referral URL, , screen resolution, IP address, geolocation data, and information regarding how you interact with and use our Sites.
This information helps us improve our services and maintain the security and operation of our Sites. It also helps us deliver a better and more personalized service, including by enabling us to recognize you when you return to our Sites.
Information We Collect from Other Sources
Information collected from other sources
In Short: We may collect limited data from public databases, marketing partners, and other outside sources.
We may obtain information about you from other sources, such as public databases, marketing partners, as well as from other third parties, which helps us increase the relevance of our marketing. Examples of the information we receive from other sources include social media profile information; marketing leads and search results and links, including paid listings (such as sponsored links).
2. HOW DO WE USE YOUR INFORMATION?
In Short: We use the information we collect about you for a variety of purposes, including to fulfill your requests, administer our business, and comply with applicable laws.
We may use personal information collected via our Sites for a variety of business purposes as described below, including to:
- provide, deliver, maintain and improve the products and services you request;
- provide you with customer service;
- process and fulfill orders and transactions;
- communicate with you about orders and their status;
- provide you with information or promotional material about products and services that may be of interest;
- comply with applicable federal and state laws and regulations, as well as for the general administration of our business;
- research on how individuals use the Sites;
- protect the security and integrity of the Sites, prevent fraud and abuse of any of Sites, and enforce any of our policies or terms and conditions;
- protect our rights, our personnel, our property, and the safety of others;
- maintain our accounting, tax, and other records;
- deliver and personalize communications with you;
- create internal business and marketing reports;
- debugging and troubleshooting the Sites;
- evaluate and improve our Sites, products, services, marketing and your experience; and
- manage and configure our device(s), system(s), and network(s).
3. WILL YOUR INFORMATION BE SHARED WITH OR SOLD TO ANYONE?
In Short: We share your information with your consent, to comply with laws, to provide products or services, or to fulfill business obligations.
We share your Personal Information that we collect as described below and as described elsewhere in this Privacy Policy. We may disclose Personal Information if such sharing is:
- with service providers who perform services for us;
- with third parties who are providing services for us or on our behalf;
- with third party advertisers for targeted advertising on our Squirrel Brands and/or Just the Cheese websites;
- with contractors who are providing services for us or on our behalf;
- with our affiliates;
- to identify and prevent any fraudulent or unlawful use of our Sites or violations of our Terms or this Privacy Policy;
- to comply with legal obligations and to exercise or defend legal claims;
- for any other purpose disclosed by us when you provide Personal Information;
- in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company; or
- with your consent.
4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
In Short: We use cookies and other tracking technologies to collect and store your information.
We may allow selected third parties to use tracking technology (cookies, web pixels, web beacons, and similar technology) on the Sites, which will enable them to collect data about how you interact with the Sites over time. This information may be used to, among other things, analyze and track data, determine the popularity of certain content and better understand online activity. Unless described in this Policy, we do not share, sell, rent or trade any of your information with third parties for their promotional purposes.
Cookies: To improve our Sites, we utilize “cookies” to maintain a record of your visit. A cookie is a small text file that is stored in your browser or device and helps us personalize your experience, monitor usage, and improve our services. We use third-party service providers for some of our cookies. You can adjust your browser or device settings to accept or decline most cookies. If you choose to decline cookies, the interactive features of the Sites may not work fully. Please refer to your browser’s help menu for information on how to manage cookies.
Pixels: A vendor, such as Meta or Google, may provide web pixels or other tools that we place on our Sites to recognize when you visit our Sites and to show you online ads for our products when you visit other websites. This information does not identify you by name.
Google Analytics: Our Sites may use Google Analytics to understand the demographics and interests of visitors to our Sites for marketing purposes. This information does not identify you by name. Users can opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout/
To opt-out of interest-based advertising by advertisers on our Sites visit http://www.aboutads.info/choices/ .
5. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: Depending on where you are based, you will have various Personal Information rights. We set these out below as follows:
Section 1 – Residents of California:
Your Rights to Request, to Know, to Correct, and to Access Personal Information
If you want to know the Personal Information we have collected, processed, or otherwise obtained about you in the last twelve months, you may submit a verifiable consumer request to us, and subject to our verification of that request, we will provide you with the following information:
- the categories of Personal Information we have collected about you;
- the categories of sources from which the Personal Information is collected;
- the business or commercial purpose for collecting, disclosing or selling, if applicable, your Personal Information; and
- the specific pieces of Personal Information we have collected about you.
In addition to these disclosures, you may submit a verifiable consumer request up to two (2) times in a twelve-month period for access to your Personal Information. When you submit an access request, you can request that we respond by mail or electronically. If you elect to receive the information electronically, to the extent it is technically feasible for us to do so, we will provide the requested information in a portable and readily usable format that allows you to transmit this information to another entity.
In order to submit a verifiable consumer request, please visit the “How You Can Submit a Verifiable Consumer Request for a Request to Know, Access, Correct or Delete” section below.
Right to Correct
If you want to correct inaccuracies in the Personal Information we have collected, processed, or otherwise obtained about you in the last twelve months, you may submit a verifiable consumer request to us, and subject to our verification of that request, we will provide you with the opportunity to correct the inaccuracies, taking into account the purposes of processing the Personal Information.
Right to Delete
If you want us to delete the Personal Information we have collected from you, you can send us a verifiable consumer request requesting that we delete some or all of your Personal Information. Once we receive and confirm your Personal Information request, we will delete such personal information from our active records. We will also notify any service providers and third parties with whom we have shared your Personal Information of your request.
Deletion requests are subject to certain limitations. We are not required to delete information where we are permitted or required to retain it, such as for tax or record keeping purposes, to process orders and transactions, and for solely internal uses consistent with your relationship with us. If we deny your request to delete based on any of these exceptions, we will inform you in writing of the reason.
HOW YOU CAN SUBMIT A VERIFIABLE CONSUMER REQUEST FOR A REQUEST TO KNOW, ACCESS, CORRECT, OR DELETE
For us to process a request to know, access, correct, or delete, it is necessary for us to verify your identity. We will ask you to provide certain additional information about yourself, such as name, physical address, email address and phone number, or other identifying information, to compare to information we have on file for you to verify your identity. We cannot fulfil your request if we cannot verify your identity.
It may take up to forty-five (45) days to fulfil your request. If we cannot complete your request within the initial forty-five (45) day period, we will notify you in writing within forty-five (45) days of your initial request.
To exercise one or more of your consumer rights, please submit a verifiable consumer request:
- 1-800-874-8734 or
- consumerinfo@jbssinc.com
California residents may authorize another person (your “agent”) to submit a request on your behalf. We will also require that you provide us with information sufficient for us to verify that you have authorized this person to act for you and to verify your identity as provided above.
Your Right to Opt-Out of the Sale of Personal Information to Third Parties for Users of Our Squirrel Brand and Just the Cheese Sites
We currently disclose Personal Information collected through our Squirrel Brand Site (https://squirrelbrand.com) and Just the Cheese Site (https://www.justthecheese.com) to third parties. Under California law, this may be considered a “sale.” If you are a resident of California, you have the right to opt-out of the sale of your personal information by clicking on the “Do Not Sell My Personal Information” link on the Squirrel Brands and/or Just the Cheese web sites or by clicking on the link below. By clicking on the link below, you will opt out of the “sale” of your personal information to third parties on our Squirrel Brands or Just the Cheese sites, depending on your selection, if you are browsing from California.
DO NOT SELL MY PERSONAL INFORMATION – For residents of California. Do not sell my personal information – Squirrel Nuts (squirrelbrand.com).
DO NOT SELL MY PERSONAL INFORMATION – For residents of California.
Do not sell my personal information – Just the Cheese (justthecheese.com).
Your Right to Non-Discrimination
We do not discriminate against consumers for exercising any of their rights with respect to their personal information. If you are a consumer exercising any of your rights under this policy, we will not deny you goods or services; charge you different prices or rates for goods or services; or provide different levels or quality of goods or services to you.
6. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your preference not to have data about your online browsing activities collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. We will inform you about any changes to our practice in a revised version of this Privacy Policy.
7. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless otherwise required by law.
We will only keep your information for as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements).
8. HOW DO WE PROTECT YOUR INFORMATION?
In Short: We aim to protect your information through a system of organizational and technical security measures.
We take the security of your Personal Information seriously. We have implemented appropriate technical and organizational security measures designed to protect the security of any Personal Information we process while in our possession. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your Personal Information, transmission of Personal Information to and from our Sites is at your own risk.
9. DO WE COLLECT INFORMATION FROM MINORS?
In Short: Our Sites are not directed to children.
We do not knowingly collect personal information from children. If we obtain actual knowledge that we have collected information from someone under the age of 13 without parental consent, we will promptly delete that information.
10. Other WEBSITES
In Short: Our Sites may contain links to other websites, including the websites of third parties who are acting on our behalf as our agents, supplies or providers.
We are not responsible for the content, security, or privacy practices employed by third party websites. Once you leave our Sites, we encourage you to review the privacy policy of any website linked from one of our Sites before using it.
11. RESIDENTS OF THE EU
In Short: We do not intentionally collect information from residents of the European Union (EU).
We do not intentionally collect information from residents of the EU. If we obtain actual knowledge that we have collected information about an EU resident, we will promptly delete that information.
12. DO WE MAKE UPDATES TO THIS POLICY?
In Short: Yes, we will update this Privacy Policy from time to time and as applicable laws change.
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to how we treat Personal Information that we have already collected, and you have provided us with your email address, we will notify you by emailing you at the email address you provided. You are responsible for ensuring we have an up-to-date email address for you and for periodically visiting our Sites and this Privacy Policy to check for any changes.
13. HOW CAN YOU CONTACT US?
We take your privacy seriously. If you have any questions about us or this Privacy Policy, please contact us at 1-800-874-8734 send an email to consumerinfo@jbssinc.com or send a letter to:
John B. Sanfilippo & Son, Inc.
1703 N. Randall Rd.
Elgin , IL 60123-7820
United States